Sunday, April 19, 2009

Outbound Call Center in the Philippines

It’s sad but true – it’s challenging to work in an outbound call center in the Philippines. It’s not because of the job per se, but the nature of the job itself. Yes, I know it’s not really difficult to dial some digits on the telephone. It’s not also difficult to ask for someone to talk to you. However, what is difficult is the outright rejection that goes alongside with it. Really, can you imagine dialing someone’s number that you don’t even know and then trying to strike up a conversation with them? Really -- it gives me the jitters, just by thinking about it.

The thing is, I’m really scared of strangers. Ever since I was a kid, I’ve always felt like throwing up whenever I was forced to talk to them for a long period of time. I still remember that time when we were at a party at my friend’s house. I remember how scared I was I hid inside the walk-in closet for 45 minutes. Really – 45 minutes! Can you imagine that?? Even now, I still think I might do it if I’m pressed against a wall or something. I guess I’ve never outgrown this phobia, because up until now, I still feel like the cat got my tongue whenever I’m forced to talk to strangers. It’s really stressful just thinking about it.

That’s why I will never work in an outbound call center in the Philippines. Although it’s an exciting job, I’d much rather prefer working in a place where I don’t have to deal with all kinds of strangers.

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